3 Factors in Providing Feedback // Life Group Evaluation
When Paul talks about the Church in 1 Corinthians 12, he says that the Church is a body. Such biology of the Church calls for frequent check-ups and evaluations in order to assure generally healthy standards. Although the providential work of God cannot be quantified with a blood pressure cuff, the effects of God’s grace can be measured. As a small group church, we have various Life Groups that are everything like living, breathing organisms on their own, so we want to do our best to create metrics and diagnostics to promote community-building within groups and, on an individual level, equip each person to serve the Church and make disciples.
One of the tools we have developed to evaluate our Life Groups is now live online, and we invite all Life Group participants to provide their own feedback. We have a separate form for young professionals, but all adult participants in Life Group are encouraged to offer honest feedback.
As you complete an assessment tool like this one, you can consider three important factors:
Quantity – I could tell you until I’m blue in the face that I am in good health, or I could show you some hard data and numerical depictions of why I am, in fact, blue in the face. When it comes to measuring the substance of Life Groups, we’re not looking for numbers as in grades or percentages, but we are unashamedly looking for stories–quantifiable evidence of transformation. We do want to see your scaled ratings for things like group dynamics, but more importantly, we want to hear about your lived experiences because it’s stories of transformation that encourage the individual and can encourage others, too.
Posture – As we offer reflections on the past semester of Life Group, we must approach this evaluation with a posture of honesty. If your lived experiences include negative moments, then do not overlook them, but be transparent and acknowledge them. To calm fears, I would say, “There are no wrong answers,” but the reality is that the one wrong answer in a feedback form is a false answer, something in complete denial of the truth. If we’re willing to be transparent, a critical posture provides honest to goodness insight into our current state. If there is an element of biblical community where we could improve, then let’s call it out, and if we’re healthy, then it’s our duty to bear witness to God’s providence.
Movement – With an honest posture of reflection and some tangible evidence in hand, feedback is only as good as the movement it creates. Feedback is for evaluation and for corrective information, so let it correct you, let it set a fire beneath your group, and let it spur us on to continue the Great Commission. On this particular evaluation form for Life Groups, our team will follow up on individual requests for further assistance, we will be using the reports to coach individual groups and leaders, and through it all, our hope is not the pursuit of a better “grade” for Harris Creek but for willing disciples that are better equipped to serve our role in the Body of Christ.